Free delivery across the EU
Rugs selected for quality and character
Order before 16:00 for same-day dispatch
Free delivery across the EU
Rugs selected for quality and character
Order before 16:00 for same-day dispatch
Free delivery across the EU
Rugs selected for quality and character
Order before 16:00 for same-day dispatch
Free delivery across the EU
Rugs selected for quality and character
Order before 16:00 for same-day dispatch
Free delivery across the EU
Rugs selected for quality and character
Order before 16:00 for same-day dispatch
Free delivery across the EU
Rugs selected for quality and character
Order before 16:00 for same-day dispatch

Frequently asked questions about rugs

What to know before choosing your rug.

Which rug size fits my room?

Mark the outside dimensions on your floor with painter's tape first. In a seating area, place at least the front legs of the sofa and armchairs on the rug. For a dining table, add 60 to 70 cm on every side so the chairs remain on the rug when pulled out. See more examples in our rug size guide.

How can I judge the colour at home?

View the product photos on more than one screen and compare them in daylight and artificial light. Colour can vary with lighting and screen settings, so also consider your floor, sofa, and curtains.

How do I care for my rug?

Always check the material and care instructions in the product description or on the label. Vacuum gently with a suitable attachment, follow the material-specific advice for stains, and test cleaners on an inconspicuous area first.

Do I need a rug pad?

A suitable rug pad is useful on smooth floors because it helps reduce movement and curling. Choose one that works with your floor and any underfloor heating, and keep it slightly smaller than the rug.

When will my rug arrive?

Rugs in stock usually arrive within 1 to 5 business days in Europe. Order before 16:00 on a business day and we usually dispatch the same day. Special sizes, backorders, and made-to-order products can take longer.

Can I return the rug?

You have a 14-day cooling-off period from receipt and may return your order without giving a reason. Register the return within that period and follow the steps in our returns policy.